Guardian | Technical Support

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Technical support is available 24 hours a day, 365 days a year.

During normal UK office hours this is via:
> Tel: +44 1656 742 100

Outside office hours it is via:
> Tel: +44 7860 528 267
> Tel: +44 7767 495 312
> Tel: +44 7740 930 845

Email: techsupport@ggtg.net

Before calling Technical Support, please ensure that you have reviewed the relevant pages of the applicable manual for information on your question or problem and that you have a detailed description of the problem. The more information you can provide, the more likely is it that Technical Support will be able to help.

Before returning equipment to us for repair or servicing, please request an R&M (Repair and Modification) number by completing the enquiry form at the bottom of the page.

When returning equipment for repair from outside the UK, please clearly mark all paperwork and the package with the R&M number and the following

'PLEASE IMPORT UNDER IPR CPC 510001 - GOODS OF UK ORIGIN'

When returning equipment from outside the UK after rental, please clearly mark all paperwork and the package with the following

'PLEASE IMPORT UNDER IPR CPC 612301'

This will help customs clearance and avoid unnecessary charges.

If you would like to download a pdf with detailed return instructions
Click here

returning equipment to Guardian Global Technologies

Training
Training can be performed by Guardian engineers and technicians either during organised training schools or at a client's location.

Technical Manuals
Guardian engineers and technicians understand that the product forms only part of the service which their client's require and we aim simply to provide the best technical documentation in the business.

Our colour operations and maintenance manuals follow a standard format for ease of use, and contain full operational, disassembly/assembly, servicing and trouble-shooting information. To request a particular manual please email : techsupport@ggtg.net

Sales:
> Email: sales@ggtg.net

Technical support:
> Email: techsupport@ggtg.net

Recruitment:
> Email: recruit@ggtg.net

Accounts:
> Email: finance@ggtg.net

View our terms and conditions